Satsuki's Cookie and Personal Data Policy.
Last update: 25/04/2023
The data entered by the customer is only used to process orders. According to the law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the customer has a right of access, consultation, modification, correction and suppression of the data communicated by the customer.
This document explains what cookies and web beacons are, why we use them, and how you can manage their use.
Some cookies are necessary for the operation of the site (shopping cart, customer account, etc.) and cannot be disabled.
Satsuki participates in and complies with all the IAB Europe Transparency & Consent Framework Specifications and Policies. It uses the Consent Management Platform #92.
You can change your choices at any time by clicking here.
What are cookies?
Cookies are text files that are automatically downloaded to your computer when you browse a site. Cookies send data back to the original site on each subsequent visit or share data with another website that recognises the cookie.
Cookies have a number of functions, such as storing data for later use on the website. For example, with us, they keep your session open and store the products in the shopping cart.
They can also help ensure that the advertisements you see online are more relevant to you and your interests.
Cookies do not usually identify you as an individual, but simply the device you are using.
If you would like to learn more about cookies and how to manage them, we recommend that you visit: http://www.allaboutcookies.org/fr/
We use three different types of cookies:
These cookies are necessary for the operation of our Services (e.g. to enable you to log in to the secure parts of our website or to use the shopping cart). These cookies are necessary for the Services to function properly. Without these cookies, the services you have requested cannot be provided. It is not necessary to obtain your consent to use them as without these cookies the Services cannot function.
These cookies allow our Services to remember the choices you make, for example: remembering your username, preferences and settings; remembering whether you have completed a questionnaire or entered a survey or competition, or otherwise responded to something through the Services, so that you are not asked to do so again; remembering whether you have used any of our Services before; restricting the frequency with which a particular advertisement is shown to you; remembering your location; and activating elements of social networks such as Facebook or Twitter.
These cookies are there to provide a more personal experience so that you don't have to re-set your preferences each time you use our Services. We also use functionality cookies to give you access to enhanced services such as watching video through the Services. As described below, you can disable any of these functionality cookies; but if you do so, then various features of our Services may no longer be available to you or may not function as you would like.
Analytical and/or personalisation cookies:
These cookies collect information about how visitors use and interact with our Services. This allows us to know which pages are viewed, how often, etc. ....
These cookies also allow us to personalise content and remember your preferences. These cookies help improve the way our websites work and provide an enhanced and personalised experience for users.
Some of the cookies we frequently use are listed in our cookie graph. This list is not exhaustive, but is intended to illustrate the main functions of some of the types of cookies installed by Satsuki and third parties on our websites. Third parties may also install certain cookies on your device when you use our Services. In some cases, the third party has been asked to provide certain services on behalf of Satsuki (e.g. website analytics). In other cases, our websites include third party content or advertisements (e.g., videos, news content, or advertisements provided by other ad networks). When your browser connects to the web servers of these third parties to retrieve content, these third parties may set and use their own cookies on your device.
Lifetime of cookies
Some cookies are automatically deleted when you close your browser or when the user session is over.
Other cookies are persistent and will remain on your computer for a longer period of time or until you delete them.
Third party cookies such as those used for our social networks Facebook, Tweeter, Instagram or Youtube for example. These services external to our websites may themselves place cookies on your device if, for example, a user clicks on the Like button and connects to Facebook via our website, Facebook will place a cookie on the user's computer. This is the same process as when the user connects directly to Facebook, or clicks on the Like button on any other website.
We also use Google Analytics as part of our Services to help us analyse how our Services are used. Google Analytics uses performance cookies to track visitor interactions.
All of this information is anonymised.
We have no control over third party cookies already in your browser, so we suggest you check the respective privacy policies of these external services to help you understand what data about you is held by these organisations and what they do with it on their respective sites:
- Facebook: https://www.facebook.com/policy.php
- Microsoft Bing: https://privacy.microsoft.com/fr-fr/privacystatement
- Google AdWords: https://support.google.com/adwords/answer/2549116?hl=fr
- Google Analytics: http://www.google.com/analytics/learn/privacy.html
- Google Tag Manager: https://www.google.com/analytics/tag-manager/faq/
- Pinterest: https://about.pinterest.com/en/privacy-policy
- Twitter: https://twitter.com/privacy?lang=fr
- YouTube: https://www.youtube.com/static?template=privacy_guidelines
We also use electronic images called web beacons, or "pixel tracking". These web beacons are used to embed cookies in our Services, count clicks/users/visitors, and provide co-branded services or content. We may include web beacons in our promotional email messages or newsletters to determine whether messages have been opened and actions taken in connection with them.
Satsuki's services may also contain web beacons from third parties to help us compile aggregate statistics about the effectiveness of our promotional campaigns or other website operations. These web beacons may allow third parties to install or read cookies on your device.
How to control which cookies are set
You can determine which analytical and/or personalisation, functionality cookies are installed on your devices. Essential cookies, however, cannot be disabled. If you do not allow certain cookies to be set, you may not be able to access the website, or the performance, features or services of the website may not be available.
Disabling most targeted or behavioural advertising cookies
If you wish to disable advertising cookies that remember your browsing habits and attempt to display relevant advertisements when you use our Services, we recommend that you visit this site: https://www.youronlinechoices.com/fr/ .
If you choose to disable cookies, you will still see advertisements on the Internet but they will not be personalised to your interests. This does not mean that you will not see ads while you are online. While many of the companies involved in the advertising cookie business and serving online behavioural ads are listed at the address above, not all of them are. Therefore, even if you choose to disable the cookies used by all of the companies listed, you may still receive advertising cookies and personalised ads from other companies.
Browser-based cookie management
You can disable and/or delete all types of cookies in your browser settings. Please note that if you use your browser settings to block all cookies, you may not be able to access parts of our or other websites. The following links provide information on changing the cookie settings of the four most common browsers:
- Mozilla Firefox: https://support.mozilla.org/fr/kb/effacer-cookies-donnees-site-firefox?redirectslug=effacer-les-cookies-pour-supprimer-les-information&redirectlocale=fr
- GoogleChrome: https://support.google.com/accounts/answer/32050?hl=fr&co=GENIE.Platform%3DDesktop
- Microsoft Internet Explorer / Edge: https://support.microsoft.com/fr-fr/windows/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Apple Safari: https://support.apple.com/fr-fr/HT201265
Management of personal data.
The data you enter on our websites when you open an account and place an order is stored in an encrypted database.
The data we request:
- Name and surname
- Telephone numbers
- E-mail address
- VAT number and company registration number (only for professionals)
These data are used only by our services to process your orders. Some of these data are transmitted to the carrier services (Post, TNT, UPS, DPD, Hexatrans, etc...) which we use for the sole purpose and scope of allowing the correct delivery of your orders.
The email addresses are used by the company YMLP (https://www.ymlp.com/fr/conditions-d-utilisation.html) for the correct delivery of the newsletters to the people who have asked to be part of this mailing list.
It is possible to subscribe or unsubscribe simply by going to your customer account (https://www.satsuki.fr/mag/fr/acc_menu.php) in the "My subscriptions" menu.
Other data such as payment card data is processed exclusively by our banking partner - La Caisse d'Epargne Rhône Alpes - on their SP+ secure payment service and does not pass through our site. We do not have access to this information.
We do not sell or share our customer database.
We do not have access to your passwords.
A customer account that has been inactive for 3 years is automatically deleted from our database. An account can also be deleted on request by using our contact form https://www.satsuki.fr/mag/fr/contact.php , mentioning your email address and your first and last name.